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Terms and Conditions
Buying fine art is a special experience and we want you to be happy with your purchase from us. In the event that a problem arises we will do our best to resolve it to your satisfaction and will act in the following way:
Copyright Quest Fine Arts 2021
Quest Fine Arts registered address is 8 Catharine Place Bath BA1 2PR
Delivery and Shipping
We send out artworks through a reputable firm who pack and ship fine art all over the UK and internationally as well. All works are insured for safe transportation. You will be asked to sign for them when you receive them.
We are able to deliver most artworks locally to Bath, Bristol or outlying local villages for between £10 and £30 depending on size and distance.
In the event that the work has been damaged in transit, then we ask you to contact the delivery company direct using instructions which will be included in the delivery note. The matter will then be resolved by them, using the provided insurance.
Returns and Refunds
If, on receipt, you decide that you no longer wish to keep the work, please notify us in writing and return it to us in the same condition in which it left the gallery within 7 working days after the day of receipt. You will need to pay for the costs of securely packing, insuring and returning it to us. When we have received the work we will make a full refund within 30 days of the delivery of goods. Your statutory rights are not affected.
Privacy
In The Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this policy from time to time so please review this policy regularly.
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Use of Your Information:
We may use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Storing Your Personal Data
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Cookies
In order to make the website a better experience and to provide some of the services offered we use cookies to store small amounts of information on your device. They cannot be used to identify you personally.
These services include:
Recognising that you may have shown preferences on a previous visit so we can display content appropriate to you
Measuring how people are using the website so we can improve how we present our content to you
If you do not wish these cookies to be tracked you can disable them in your browser
There are two types of cookie you may encounter when using our website:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
Terms and Conditions
Buying fine art is a special experience and we want you to be happy with your purchase from us. In the event that a problem arises we will do our best to resolve it to your satisfaction and will act in the following way:
Copyright Quest Fine Arts 2021
Quest Fine Arts registered address is 8 Catharine Place Bath BA1 2PR
Delivery and Shipping
We send out artworks through a reputable firm who pack and ship fine art all over the UK and internationally as well. All works are insured for safe transportation. You will be asked to sign for them when you receive them.
We are able to deliver most artworks locally to Bath, Bristol or outlying local villages for between £10 and £30 depending on size and distance.
In the event that the work has been damaged in transit, then we ask you to contact the delivery company direct using instructions which will be included in the delivery note. The matter will then be resolved by them, using the provided insurance.
Returns and Refunds
If, on receipt, you decide that you no longer wish to keep the work, please notify us in writing and return it to us in the same condition in which it left the gallery within 7 working days after the day of receipt. You will need to pay for the costs of securely packing, insuring and returning it to us. When we have received the work we will make a full refund within 30 days of the delivery of goods. Your statutory rights are not affected.
Privacy
In The Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this policy from time to time so please review this policy regularly.
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Use of Your Information:
We may use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Storing Your Personal Data
In The Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this policy from time to time so please review this policy regularly.
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Use of Your Information:
We may use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Storing Your Personal Data
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Cookies
In order to make the website a better experience and to provide some of the services offered we use cookies to store small amounts of information on your device. They cannot be used to identify you personally.
These services include:
Recognising that you may have shown preferences on a previous visit so we can display content appropriate to you
Measuring how people are using the website so we can improve how we present our content to you
If you do not wish these cookies to be tracked you can disable them in your browser
There are two types of cookie you may encounter when using our website:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.